What is QuickBooks error 6000 77? Causes and How to Rectify it

QuickBooks is known for its advanced features and is preferred by numerous small and medium-sized businesses for bookkeeping. Despite being such a versatile accounting application, it is prone to many errors. Here, we are going to discuss about QuickBooks error 6000 77, which triggers on the screen when a user tries to open the company file. An error message displaying, “We’re sorry. QuickBooks encountered a problem” emerges on the occurrence of the error. Get detailed insights on QuickBooks company file error 6000 77 by reading the blog until the end.

Stressing over QuickBooks error 6000 77? We got you. Give a call on our toll-free number 1.855.738.2784 and speak to the QuickBooks technical support team for direct and effective assistance.

Reasons why you face QuickBooks error code 6000 77?

Below are some of the root causes that trigger the error:

1. The company file you are trying to access is damaged or missing from the QuickBooks folder.
2. The QuickBooks company file path is corrupted.

You must read this – QuickBooks Error 6000 83

Fixing QuickBooks Company File error 6000 77 with Tested Methods

Method 1. Install QB Tool Hub and make use of the File Doctor

1. After closing company files, quit QuickBooks Desktop and open your web browser.
2. Open Intuits’ official website to get the latest QuickBooks Tool Hub version and save the setup file to an easily accessible location.
3. Move to the location where you saved the file, perform on-screen steps and agree to the terms and conditions.
4. Accepting the terms and conditions will install QuickBooks Tool Hub successfully on the workstation.
5. Locate the icon and double-click it to open the QuickBooks Tool Hub.
6. From there, choose the Company File Issues tab and select Run File Doctor.
7. Choose the company file from the drop-down and click the Check your File and network option.
8. If you can’t see your file, click Browse and search to find the file and then select the Check your file option.
9. Let the tool run to fix damage issues within the company file, once it completes and close the QuickBooks Tool Hub.

Method 2. Change the location of the QB company file

1. After closing the company file, quit QuickBooks Desktop and move to the desktop.
2. On your desktop, create a new folder with the name QB Test.
3. Next, open File Explorer, then the QuickBooks folder and locate the company file.
4. Copy the company file, go to the QB Test folder and paste the file.
5. Now, open QuickBooks and the company file, if the file opens without any issue, the problem is with the location.

Method 3. Change extensions of QuickBooks configuration files

1. Tap Windows + E on the keyboard to open up File Explorer and paste the company file path in the search box.
2. When the QuickBooks folder appears, open it and look for the Network Data and Transaction Log files.
3. Right-click each file one by one, select the rename option and add .old after the extensions.
4. Tap Enter to save the files with the new name and try to open the company file again.

We are now concluding our blog on QuickBooks error 6000 77. It has covered troubleshooting solutions that are proven to eliminate the error. If none of them works for you, get connected with the QuickBooks support team for direct consultation by dialing our toll-free number 1.855.738.2784.

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