There are many issues and technical glitches that happen to arise in Quickbooks. These problems affect a lot of different features and functions in the software. And QuickBooks Error 15240 is one such issue that the users have started facing quite frequently. It may appear on your screen whenever you try to update the software. And this operation gets interrupted due to some or the other reason. And you will get a message stating, “Error 15240: The Payroll Update did not complete successfully.”
Now when this happens, you will not only fail to update your software but also face problems in opening some specified files or folders. Now this problem can be an outcome of low internet connectivity or if the program you are accessing is being used by some other program. Any of these problems can also give rise to QB error 15240 issue on your device.
What can trigger the problem of QuickBooks Error 15240 code in your device?
Just like any other issue of any software or program; this one also has many different reasons. And you need to figure out which amongst them is causing the issue. Here we are listing down a few important and common reasons causing this problem.
- One of the main reasons why you are facing QB Error code 15240 is due to the non-updation of your software. It should be up-to-date and all the small or big updates have to be done properly.
- The next reason for this problem might be the usage of multi-user mode in the terminal service environment. If this mode is turned on, you might have to face the issue.
- Another reason for this issue can be the corrupted updation of Quickbooks or deletion of any important file in the process.
Solution: Setting your Internet Explorer’s settings correctly
So, when you have diagnosed the problem the next step is to troubleshoot it properly. Here is what should be done to do that. Just change the settings of your Internet Explorer and then check whether the problem still prevails or not.
- Start by opening the Internet Explorer on your desktop. Also check that IE should be the default browser for accessing Quickbooks
- Next you will have to open “Advanced Tab” by navigating to the internet options.
- After this, you will have to simply navigate to the “SSL2.0 and SSL 3.0”
- Post this step, you need to just check that both the boxes of these two options are tick marked.
- Lastly, you just need to select “apply” and then hit the “Ok” button on the screen.
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Solution # 2 Ensure that you are Running your QuickBooks as the Administrator
- Go to the QuickBooks icon on your desktop and right-click on it.
- Select the option Run as Administrator.
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This step will help you to clear all the junk that may have accumulated over the period of time with continuous use and restart with a fresh system but you must make sure that you have a complete backup of the company file or it may lead to loss of data.
- Uninstall QuickBooks Desktop from your system.
- Rename all the installation folders by downloading and running the QuickBooks Clean Install Tool.
- Reinstall QuickBooks Desktop.
# 3 Solution : Check if the System Date and Time Settings are Set Correctly
- Go to the Control Panel on your system.
- Open the Change date and time settings.
- Modify the date and time correctly.
- Click on Apply and OK.
- A recommended to read article:- Update QuickBooks Company File
Solution 4: Check if the MS Internet Explorer Settings are Set correctly
- Open Internet Explorer.
- Click on Tools menu and select Internet options.
- Open the Advanced Tab.
- Scroll down until you find the options SSL2.0 and SSL3.0.
- Check the boxes near both options.
- Click on Apply and OK.
Solution 5: Verify that the Security Software Settings are Tuned in Correctly
At times, security software and anti-malware software interfere with the working of QuickBooks which is why QuickBooks Update Error 15240 occurs. Ensure that you configure the settings on this software so that it does not hinder the workflow in QuickBooks.
Solution 6: Check the Third-Party Firewall
Ensure that you give access to both the qbw32.exe file and qbupdate.exe files to go through the firewall.
If the QuickBooks Error 15240 remains unfixed after implementing these solutions, it will be best to seek professional support. You may contact the QuickBooks Error Support Number.
Conclusion
This solution is surely going to help you in fixing the problem of getting error 15240 QuickBooks. But if you still get this issue on your device, we suggest that you should connect with one of our experts. They will help you in sorting out this problem once and for all. Also they will assist you right from the very beginning to the end in this problem.