QuickBooks has consistently maintained its popularity among global users through constant innovation in its tools & features, and as a result, almost every company desires to utilize this accounting software to increase its productivity.
Yet, it is not uncommon to encounter some technical problems while working on this accounting application. One error message that frequently comes up while accessing the company file is the ‘QuickBooks Connection Has Been Lost’ message. This error means that the QB Desktop application cannot maintain the connection to the company file, and as a result, it cannot open it up.
The purpose of this comprehensive article is to explain this issue and, at the same time, suggest some excellent solutions to resolve it.
If you want the best technical guidance to eliminate the ‘QuickBooks Connection Has Been Lost’ problem, you can dial 1-855-856-0042 to reach out to our QB Experts Team.
Major Symptoms of the QuickBooks Connection Failure Problem
The QB users can identify QuickBooks Connection Failure Problem through the symptoms described below:
- Failure in getting access to the data file and inability to open up any file or folder that is not associated with QuickBooks.
- An unstable connection between the server & the workstation on the network.
- Frequent system crashes, as well as freezing, have also been observed.
- Breakdown in the internet connection to the device or the whole network.
Common Factors That Trigger QB Desktop Connection Lost Problem
The QB Desktop Connection Lost Problem mainly arises due to the reasons listed below:
- Constant interruption due to improper firewall settings and a damaged data file can easily trigger this problem.
- Using a much older version of the QB Desktop or Windows can also provoke this issue while accessing the company file.
- On a network, the multi-user hosting settings must be valid on all the workstations as well as the server computer; otherwise, users may have to face this issue while accessing the company file.
- This technical error message might also pop up in case you are attempting to access the company file without securing Windows admin rights on your system.
Recommended to read: How to fix QuickBooks error 6069
Relevant Solutions to Eradicate Lost Connection in QuickBooks Desktop Error
The Lost Connection in QuickBooks Desktop Error can be easily resolved by implementing the solutions described below:
Reboot your system and then simply launch the QB Desktop again to completely weed out this error
- The simplest and most efficient way to extirpate this problem is to restart your computer and then open up the QuickBooks Desktop application to again attempt to access the required company file.
- If you can access the required company file, then this error is resolved. Otherwise, you can jump to the next solution described below.
Easily utilize the execution of the Quick Fix my Program tool to root out this technical problem
- A specialized hub that holds many efficient tools like the Quick Fix my Program tool is the QuickBooks Tool Hub.
- You have to first visit Intuit’s official website and then tap on the relevant link provided for downloading the tool hub.
- After the QB Tool Hub file (‘QuickBooksToolHub.exe’) has been properly downloaded to your system.
- You shall open it, and then the appropriate steps to install the tool hub will get listed on the screen.
- Follow all the on-screen steps in the correct fashion to ensure successful installation of the tool hub.
- And after that, simply open up the tool hub to hit the ‘Program Problems’ tab.
- By going inside the ‘Program Problems’ tab, you will easily locate the ‘Quick Fix my Program’ icon.
- And once you correctly tap this icon, the Quick Fix my Program tool will begin.
- its execution so that all the program glitches are rectified.
- A relevant on-screen message will inform you about the completion of the execution of the Quick Fix my Program tool, after which you can access the company file successfully.
Completely repair the selected company file by scanning it through the QuickBooks File Doctor tool
- As you have already finished the installation of the QB Tool Hub as per the process mentioned in the previous solution.
- You can now easily launch it, and after that, you must proceed straight away to the ‘Company File Issues’ tab.
- By carefully hitting the ‘Company File Issues’ tab, you shall obtain the ‘Run QuickBooks File Doctor’ icon, and immediately thereafter.
- You have to click on that icon so that you can use the ‘Browse’ option to locate your company file.
- At this major step, carefully tap the ‘Check your file’ and the ‘Continue’ buttons.
- After which you shall only need to write your valid QB admin credentials so that the QB File Doctor tool’s run is commenced.
- The company file that has been scanned & repaired by the QB File Doctor tool can now be successfully accessed through the QB Desktop application.
Validate the multi-user hosting settings across all the computers on your network to completely resolve this technical error
- In the first step, you shall ensure that all the workstations possess valid hosting settings, and for that, it is mandatory to launch the QB Desktop application on each workstation .
- Strike the ‘Utilities’ option present inside the ‘File’ menu.
- Just after that, you will notice the ‘Stop Hosting Multi-User Access’ option.
- You must tap on it to make sure that the multi-user hosting is not available on any workstation.
- After configuring hosting settings on each workstation, simply proceed to the server computer to open up the QB Desktop application.
- You have to reach the ‘Utilities’ option under the ‘File’ menu to simply hit the ‘Host Multi-User Access’ option.
- By clicking the ‘Host Multi-User Access’ option, you will ensure that the multi-user hosting remains available on the server computer.
- you can access the relevant company file from every workstation on your network.
Ensure swift access to the desired company file through the Uniform Naming Convention (UNC) path
- In order to make use of the Uniform Naming Convention (UNC) path to access the relevant company file, you shall need to launch the QB Desktop application, and then you must locate & tap the ‘File’ menu so that you can hit the ‘Open or restore company’ tab.
- Immediately thereafter, click on the ‘Open a company file’ option and then tap the ‘Next’ button to move forward to the left pane of the on-screen window.
- At this crucial step, you will locate the ‘My Network Places’ tab, and once you hit that tab, you must double-click on the ‘Entire Network’ option.
- Just after that, you should immediately reach the location on your server computer where the relevant company file has been saved, and then you can identify & tap that company file’s icon.
- Now, carefully choose the ‘Open’ option, and then the selected company file will get swiftly opened up on your system.
All the solutions that have been described in this article must be implemented in the correct step-wise sequence so that you can comfortably eliminate the ‘QuickBooks Connection Has Been Lost’ problem. If you need more technical guidance and help regarding this problem or any other error, you can dial 1-855-856-0042 to contact our QB Professionals Team.
Also read this blog: How To Rectify QuickBooks Error 1603 In Simple Steps?
