We all know QuickBooks provides the convenience of connecting multiple systems to a server computer hosting a company file. All the workstations connected to the network can access the company file and edit the file to add new transactions and monetary records. Unfortunately, the software can sometimes develop issues while setting up the multi-user network, eventually locking the user from their financial data. QuickBooks error H505 develops when the multi-ser network fails, and the company file becomes inaccessible. If this error troubles you in your QuickBooks, you can go through this blog to discover its causes and the methods to rectify it.
A QuickBooks support team is always available for your help at 1-(855)-856-0042 to eliminate QB-related issues.
Reasons
You’ll face difficulties in accessing your company file due to the conditions mentioned below-
- The hosting settings in your QuickBooks are incorrect, and a workstation tries to act as a server while running in multi-user mode.
- A virus attack or corruption in your hard drive led to a damaged Network descriptor (.nd) file.
- QuickBooks has developed this issue due to technical glitches, which can be fixed with a system reboot.
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Solutions
The following methods are effective to counter this multi-user network issue in QuickBooks-
Solution 1- Adjust the QuickBooks hosting settings in your server computer and workstations
In a multi-user network, only the server computer is allowed to run in multi-user mode and host the company file. If any workstation runs in multi-user mode and tries to host the company file, you won’t be able to access the company file and will receive these error codes whenever you attempt to do so. You must fix the hosting settings before attempting to access the company file again. Use the steps provided below-
- Go to your workstation that initially developed this error and click the File menu in QuickBooks.
- Tap the Switch to single-user mode option in the drop-down list.
- Repeat these steps on all the workstations.
- Approach the server computer and tap the File menu.
- Select the Switch to multi-user mode option and reboot all the systems.
- Try to open the company file on your server computer in multi-user mode.
If you bump into the error again while accessing the company file, use the next method below.
Solution 2- Repair the Network descriptor (.nd) file
This issue can also develop due to a damaged network descriptor file which can cause the Database Server Manager to malfunction when it tries to set up the multi-user network. You need to fix the file using the steps given below-
- Go to the QuickBooks folder and search for a file with extension .nd and a similar name to the company file.
- Right-click on the network descriptor file and hit Rename.
- Type ‘.old’ as an extension in the file name and save the file after making the edit.
- Reopen QuickBooks and open the company file.
You won’t face any issues while opening the company file after using the methods given above.
Conclusion
This blog tells the potential triggers of QuickBooks error H505 that can interrupt while accessing a company file. We hope you applied the procedures provided in the blog and your QuickBooks is working normally now.
You can consult a QB expert at 1-(855)-856-0042 if you need clarification on any remaining queries.
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