Author: kumarrites

A UGC platform essential to help your company stand out the midst of a highly competitive digital market. Naturally Social media has become the most popular source for eCommerce sales. IN the real world, SOCIAL COMPANY IS SET TO REACH $84.2 BILLION BY 2024. However, social success involves much more than just posting cute photos on your Insta. Your followers want real, honest content that will make them click”buy “buy” option. You’re probably aware that you require user-generated content (UGC)–and plenty of it. The issue isn’t so much knowing the advantages of UGC however, it’s the best methods to get it. It’s possible…

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Except for your product and customer support, the other main thing that impacts SaaS companies’ customer satisfaction is your website. Ideally, it should be easy to navigate and intuitive. And the best judges on how it works in practice are your real customers. Examining how happy your customers are with your website should be one of your priorities in terms of customer satisfaction. You can do this with website feedback surveys. The goal of website surveys is to capture feedback from visitors in real-time, collect contact information, increase conversion rate, and receive invaluable insights about your landing pages, post-purchase experience, or cancellation reasons. But that can only be…

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