QuickBooks is among the premium software that provides a set of effective and top-notch features and functions for all-size businesses. Business people use this software to fulfill their business needs by managing their accounts and finances efficiently. Users can rely on the software as all of their data is saved safely on the company file. The users need to access the company file in order to use and run the data stored in it. But, with the QuickBooks error 6000 77, the software fails to open such company files.
While accessing the company file, users will find that it has clashed with an error during its operation. In this article, we will be answering you on how to troubleshoot QuickBooks error 6000 77 with some step-by-step, easy, and effective solutions.
If this error is affecting your business work and troubling you in your daily outcomes, let it get solved by the right time. You can call us at 1-855-856-0042 We have a team of QuickBooks experts who are available to help you with this company file error.
What I QuickBooks Company File Error Code 6000 77?
QuickBooks error code 6000 77 occurs whenever the company file is stored in the incorrect folder. And the moment the user tries to open their company file, it fails because of the damage in the same file. The error pops up with the message read as “We are sorry. QuickBooks encountered a problem.” This error can’t be neglected since it can seriously impair your integral company data. Also, this technical glitch plague your system and bring a complete pause to your ongoing business accounting activities and operations. So, without any further delay, fix the QuickBooks error 6000 77 by following this article.
Recommended to read: How to fix QuickBooks Error 6000 83
Reasons Why I Am Getting QuickBooks Company File Error 6000 77
There can be multiple reasons why the users face issues with the QuickBooks error code 6000 77. Let’s get a glimpse of these factors.
- If you have inadequate authorization to the server system, this error can arrive.
- The error is most probable to occur when there is any damage in the company file.
- When you are not using the latest or updated version of the QuickBooks software, the error can knock on your door.
- If the company file that you are trying to open and run is damaged or missing.
- You can also bump into this error if the company file is saved on external storage rather than stored on the local drive or a network.
How Can You Detect QuickBooks Error Message 6000 77?
With the help of the following signs and symptoms, you can get a glimpse of the QuickBooks error message 6000 77. Carefully read the enlisted points:
- If you notice that your QuickBooks software screen is opening and shutting down on its own frequently.
- When your Windows get crashes, prohibit the damage from expanding.
- If you are continuously getting issues while trying to open or view the company file.
- One of the signs from which you can detect that you are bumping into the QuickBooks error code 6000 77 is when you get unable to click on the buttons and tabs of the application program.
- And if your QuickBooks software stops responding, then it’s because of the QuickBooks company file error 6000 77.
Easy Troubleshooting Methods To Fix QuickBooks Error Code 6000 77
Method 1 – Try To Change The QuickBooks Files Extensions
Remember that damaged company files won’t allow QuickBooks to function efficiently. Therefore, by changing the file extensions, you can fix this error.
- Open the Product Information box by pressing the F2 Key in your QuickBooks Desktop window.
- Copy your file’s location “C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files” and make a note of it to remember and use further.
- Now, move to the Windows icon, click on it, type File Explorer, and click on the option.
- Open the next window and head towards the search panel to paste the copied location of the file.
- After reaching into the QuickBooks file folder, you have to find the following files:
- a) Transaction log file – company_file.qbw.tlg
- b) Network data file – company_file.qbw.tlg
- Give right-click on any of these chosen files and select the Rename option.
- Change the file extension by renaming and adding .OLD at the name’s end and press the Enter key.
- Now terminate the window by repeating the same procedure for the other file.
- a) company_file.qbw.nd.OLD
- b) company_file.qbw.tlg.OLD
By doing this, the current files will become void. However, when next time you will try to access the QuickBooks application, it will recreate the files.
Method 2 – Attempt An SFC Scan
SFC (System File Checker) is an in-built feature of the QuickBooks application program. This tool is capable of repairing your corrupted company files. For this, you have to follow and perform the following steps:
- Press Windows + R keys together to open the Run Window and then type cmd in it to open and launch the Command prompt window.
- After you open the Command prompt window, type, then enter SFC/scan and wait till the scanning gets completed.
- Wait till the scanning process reaches 100%. Now attempt to access the company file after the scanning is finished and check whether the error is fixed.
Method 3 – Use QuickBooks File Doctor
- If you are running the QuickBooks Desktop software, then close the software and the file too.
- Now, explore the latest version of QuickBooks Tool Hub. You can search for the same on the Intuit website.
- Download the latest version of QuickBooks File Doctor on your device and save that very downloaded file of the File Doctor on your Desktop
- Double-click on the downloaded file to start the installation process. Wait till it gets complete. It may take a couple of minutes. Have patience!
- After the installation gets over, open the tool hub and give tap on the Company File Issues button.
- Run the QuickBooks File Doctor Tool and find your QB company file; for this, click on the option Browse.
- After this, click on the Check your File option and press the Continue button.
- To authorize the action, enter the QB admin credentials and then select the option Next. Depending on your file size, this scanning process may take some time.
- Finally, reboot your computer system, and open the QuickBooks Desktop.
Method 4 – Choose An Alternate Route To Open The Company File
- Be there on your QuickBooks home screen. You will see the QuickBooks Desktop icon. Right-click on it.
- Select “Run as Administrator” by pressing and holding on to the Ctrl key.
- This action will take you to the No Company Open window and will prevent your company file from automatically opening.
- You will see the File tab, click on it and then click on the Open or Restore Company option.
- Now, click on the Open a company file option and then hit Next.
- Open the company file location by selecting the Network option. After this, find the file and open it.
- After all this procedure, the error won’t exist anymore. If the error still troubles you in opening the company file, move to the next solution.
Method 5 – Start a Clean Install To Fix The Error
You will see another wonderful and efficient feature in the QuickBooks Tool Hub, which is the Clean Install feature. This feature is evident to solve the frustrating errors and bugs that users face while opening the company file. To find this feature option, follow these steps:
- At first, open QuickBooks Tool Hub
- After opening this Tool Hub, you will see Installation Issues. Click on it.
- Now, select and click on the Clean Install tool to implement this method.
Still, Having Issues? Call Us Now!
QuickBooks is no doubt an amazing accounting software. But, the errors and glitches sometimes trouble users whenever something goes wrong in the system. The above-mentioned are some of the easy and fool-proof troubleshooting methods to fix QuickBooks error 6000 77. If you are still finding issues while opening your company file, contact us at 1-855-856-0042! Our QuickBooks experts are available to solve your issues related to such errors. Get in touch with us TODAY!
Also read: How To Rectify QuickBooks Error 1603 In Simple Steps
